Privacy Policy

LA FERME DES QUATRE-TEMPS INC. (“FQT”, “we” “us”, “our”) is committed to protecting the privacy and confidentiality of personal information in our custody and control. This Privacy Policy explains how we collect, use, disclose, and protect personal information in the course of providing our services, including the website located at www.fermequatretemps.com (the “Website”) (collectively, the “Services”).

TABLE OF CONTENTS

 1.     Collection and Use of Personal Information

2.     Information Collected Automatically

3.     Third-Party Links

4.     Safeguards

5.     Retention of Personal Information

6.     Your Rights

7.     Updates to our Privacy Policy

8.     Contact

 

1.      COLLECTION AND USE OF PERSONAL INFORMATION

We collect personal information directly from you unless we have your consent or are legally permitted to collect your personal information indirectly.  

Purchase products. If you purchase a loyalty card or products from our online store we will ask for your email, address, payment information, and contact information to provide you with the products or loyalty card.

Inquiries. If you contact us with an inquiry, we will ask for your name and contact information to respond to your inquiry.

Marketing Communications. We offer the ability for you to sign up to receive our newsletter and other promotional communications, in which case we collect your email address to send you the communications you have requested to receive. You can opt-out of receiving promotional communications from us by following the opt-out or “unsubscribe” instructions provided in our emails, or by contacting us as set out in the Contact section.  Please note that upon unsubscribing, you will continue to receive transactional and account-related electronic messages from us. 

Job Applications. If you apply for a job at FQT, you may be asked to provide us with certain personal information about yourself, such as your resume, cover letter, or similar employment-related materials. We use this information for processing and responding to your application and assessing your suitability for current and future career opportunities.

We may collect other information that you choose to provide to us, or that we collect with your consent.

Use. We use the personal information we collect to provide the Services. This includes:

  • Providing services you request, providing customer service and support, and processing payments for orders;

  • Communicating with you about products, services, and events that may be of interest;

  • Requesting and collecting feedback and responding to requests and complaints;

  • Managing our business, including maintaining business records for reasonable periods, enforcing our agreements, and collecting amounts owing to us.

Where personal information is processed with consent, you may (subject to contractual and legal restrictions) refuse to provide your consent, or choose to withdraw your consent, to our processing of your personal information by contacting us as described in the Contact section. Note that if you refuse to consent, or withdraw your consent, to certain processing of your personal information, we may not be able to provide certain parts of our Services.

 

2.      INFORMATION COLLECTED AUTOMATICALLY

Log Files. When you use the Website, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/exit pages and URLs, number of clicks and how you interact with the Website, domain names, landing pages, and pages viewed, mobile carrier, and similar information. Log files help us to monitor, analyze, improve, and maintain the Website and to diagnose and fix technical issues.

 

3.      THIRD-PARTY LINKS

The Website may contain links to other websites that FQT does not own or operate. We provide links to third-party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices, and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for how the organizations that operate such linked websites may collect, use, disclose, secure, and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

 

4.      SAFEGUARDS

We protect personal information using safeguards that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. We limit access to personal information to our employees and service providers who require access in connection with their role or function. Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information. Despite these measures, since no system or security measure is completely secure, personal information may be lost, stolen, or accessed without authorization.

 

5.      RETENTION OF PERSONAL INFORMATION

Personal information is maintained on our servers or those of our service providers and is retained as long as necessary for the fulfillment of the purposes for which it was collected, in accordance with prudent business practices on general document retention, or as otherwise required by law.

 

6.      YOUR RIGHTS

You may request access to or correction of your personal information in our custody or control. You may also have the right, in specified circumstances, to object to our use of your personal information, to request the deletion of your personal information or restrict its use, or to request a copy of the information you have provided to us to use for your purposes. Your rights are subject to applicable legal restrictions and we may take appropriate steps to verify your identity before responding to your request. To exercise any of these rights, please contact us in writing using the contact information set out in the Contact section.

 

7.      UPDATES TO OUR PRIVACY POLICY 

If we change our Privacy Policy, we will post those changes on this page to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

 

8.      CONTACT

For questions, inquiries, or requests, please contact our Privacy Officer at info@fermequatretemps.com.